My husband has plantar fasciitis and his feet are in a lot of pain, the employees at the Tualatin, Oregon store are not well educated on the comfort of the shoes Famous Footwear sells, and what is good for certain kinds of foot issues, like flat feet. They just want to sell shoes and if you wear them even one time, they will NOT let you bring them back or exchange for a different pair.
My husband and I spend way too much money there, and have never had this issue until today. I am a rewards card holder, but I will never ever step foot into another Famous Footwear Store and bad news travels real fast!!!