I purchased two pairs of Guess sneakers from Famous Footwear in Dickson City, PA in July. One pair I did not wear.
The other pair I wore for about 4 hours. The blisters I received from wearing these sneakers were awful. I called the store and spoke with a girl named Chrissy. She informed me that I cannot return the worn pair unless it was a defect from the manufacture even after I explained to her what happened.
Who gets to say it is or isn't a defect???? So now I am stuck with these horrible sneakers that I cannot wear. I have purchased other shoes from other Famous Footwear stores that I have had no problems with but I really can't believe that I cannot return these shoes. They were fine when I was walking around the store for the few minutes I wore them but after walking in them for several hours outside the store I developed blisters.
Its not like I wore them for weeks and decided I didn't want them anymore. I wore them for 4 hours and cannot wear them again. In addition I need to return the other pair of unworn sneakers because I know they will do the same thing. You can also tell that I only wore them for a short period of time because they still look brand new.
They just have a little bit of dirt on the soles. I am starting to think that these sneakers had a defect to begin with. So my $50 sneakers that I can't wear again are just supposed to go into the trash? This is ridiculous.
Not very good business practice by not letting me return them.
So aggravated by this. I have my receipt and would hope someone other than this girl Chrissy who was no help at all will be able to help me.
Reason of review: Bad quality.
Monetary Loss: $50.
Preferred solution: Full refund.