ROCKWALL CROSSING: I just spent almost $100 at one of the stores only to be treated like complete garbage from the moment I walked in. I just kept trying to brush it off and not let the rude employees get to me..NO ONE acted like they wanted to help me..
NO ONE greeted me when I walked in the store, and when I asked for help, I was brushed off like I was NOTHING, just pointed in a direction of some things, and still couldn't find what I was looking for. When I went to check out, the cashier barely glanced at me and acted like she was busy fumbling with something [when I was one of the only customers in the store at the time]. THEN- she huffs and puffs at me, and literally groans "are you ready to check out?!" in the worst tone possible, as thought it literally PAINED her to talk to me- then goes on to tell me about how terrible her day has been and how people had been rude to her... so I guess it made it okay for her to pass on that negativity to me??
Anyways, as she was checking me out, I continued to be pleasant, smiled, and even complimented her nails/outfit. . She grumbled "thanks" real quickly and went on to ask for my information to put into the computer system... she asked for my address, phone number, and email..
which I did not feel comfortable giving in front of the random other people that had walked up in line- that is pretty PERSONAL information that I don't want just anybody knowing!.. and when I asked her why this information was necessary to check out, she said in a VERY rude tone " I need it or else you wont get your discount?!" while frowning at me. I was appalled.. I could not believe how she was acting towards me..
I have my rough days working as a nurse, and get yelled at on a daily basis over things that are beyond my control... But this employee taking out her problems on an innocent, PAYING customer is DOWN RIGHT WRONG!!!!! I HAD been having such a wonderful day, and It was very upsetting and confusing to me that this happened to me although I was very nice and pleasant toward everyone in the store.. and upon leaving the store I just wanted to go straight home [though previously I'd had other plans for the day].
I just moved to this area and was planning on shopping at this store frequently, as I go on weekly shopping trips. But if that is the way I will get treated, I will NOT be going back!
And just so you know, this is my FIRST complaint on ANY store I have bought from in my entire life- so I think that is saying something. It has been hours since this happened and I am still feeling shaken and upset by it.