Product: Famous Footwear Customer Care Clear all filters (5 of 5 reviews match)
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I ordered a pair of sneakers in store to shop at home on sept 22nd after not hearing back regarding my order shipping I contacted them via phone. The CS rep told me my order was cancelled and they would refund my money in 15 BUSINESS DAYS!! I said why so long, I paid...
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#1370424 Review #1370424 is a subjective opinion of poster.
Service
Famous Footwear Customer Care

Famous Footwear - WORST EXPERIENCE EVER

I went in to get a pair of white slip on shoes, very general shoe. I asked a lady to look up a size for me and she sighed and rolled her eyes, then when I asked her if there were any shoes available in my size that fit what I needed she rolled her eyes again and then walked around showed me a shoe and walked away uninterested in helping me as a customer. Awful. Lacey at the nampa famous footwear ruined my experience. will never shop again.
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#1335357 Review #1335357 is a subjective opinion of poster.
Service
Famous Footwear Customer Care
Reason of review
Poor customer service

Famous Footwear - Worst customer service

1.0
Details
Three employees guarantee my order being there 3-22-2018. Then at the last minute cancel it. They wont give me my cash i paid for but they offer a check. I will never shop there again not only did the service suck in store but calling the 1888 number was just as useless
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#1216456 Review #1216456 is a subjective opinion of poster.
Service
Famous Footwear Customer Care
Reason of review
Return, Exchange or Cancellation Policy

Famous Footwear - Yuba City California management

4.2
Details
I saw two members of your staff a smaller Mexican lady yelling at another woman working at the store. The one yelling was saying how worthless she was it is how your management team talks to their staff on the floor I hope no one ever shops at your store again. The lady being yelled at had her hand wrapped up and had some type of obvious injury
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#1107828 Review #1107828 is a subjective opinion of poster.
Service
Famous Footwear Customer Care
Reason of review
Poor customer service

Famous Footwear Customer Care Review

1.0
Details
Worse place to shop. I went there and the girl name Asia wanted to charge me the wrong price even after i showed the sign. She got so rude l never experience anything like that before. I talked to customer service and the store manager by the name of Steve and they never called me back. Worse place ever if you need to be treated with respect go somewhere else.
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Review
#948012 Review #948012 is a subjective opinion of poster.
Service
Famous Footwear Customer Care
Reason of review
Poor customer service

Contact Famous Footwear Customer Service

Mailing Address:
Famous Footwear, Inc.
8300 Maryland Avenue
St. Louis, Missouri 63105
United States
Phone:
(888) 869-1053
All Famous Footwear Contacts