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I ordered shoes online which they you will receive within a certain amount of business days. I was in the middle of the northern California fires. We got an evacuation alert and then mandatory evacuation. I called customer service and told her everything was being shut...
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#1325463 Review #1325463 is a subjective opinion of poster.
Reason of review
Poor customer service

Famous Footwear - Bait and Switch

Plastered all over the windows is a sign that says 50% off second pair of shoes. So the sign says that it has to be a clearance shoe, so I find two pairs of clearance shoes only to find out no no no it has to be a white sticker clearance shoe in order to qualify for that deal. Hey Famous Footwear your customers aren't stupid and we will vote with our feet. You screwed me once but it will never happen again.
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#1302064 Review #1302064 is a subjective opinion of poster.
Reason of review
Not as described/ advertised

Famous Footwear in Colorado Springs, Colorado - Above size 9

1.0
Details
Why is it that Famous Footwear won't carry size 10 and 11 in women's shoes? God forbid any of us wear above a size 8? Oh that's actually incorrect they will have three pairs of the ugliest shoes in the store above a size 9. Why are you only serving to a portion of your demographic you don't think if you carried size 10 and 11 more of us would shop at your store?
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#1245221 Review #1245221 is a subjective opinion of poster.
2.2
Details
I purchased a pair of shoes last wk...when the "only male employee"..as he told me today said...I had $10 off my next purchase. Today I went in and was in the process of purchasing another pair....he plugged in my info and said I qualified for $5 off....I reminded him...
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Review
#1237498 Review #1237498 is a subjective opinion of poster.
Reason of review
Not as described/ advertised

Famous Footwear in Milwaukee, Wisconsin - Worst customer service

1.0
Details
Three employees guarantee my order being there 3-22-2018. Then at the last minute cancel it. They wont give me my cash i paid for but they offer a check. I will never shop there again not only did the service suck in store but calling the 1888 number was just as useless
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#1216456 Review #1216456 is a subjective opinion of poster.
Reason of review
Return, Exchange or Cancellation Policy
This company is trash, the employees are underpaid, ridiculously underpaid. They ask you to trust corporate decisions because they’re doing what’s best for us they say.... but in reality what they’re doing is securing their corporate benefits and bonuses. They’ll make...
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#1175374 Review #1175374 is a subjective opinion of poster.
Reason of review
Work Experience or Job Application
2.8
Details
I went to paso Robles famous footwear store in California,big fat Mexican lady very rude with me i ask about returned and buy again,she argued with me and called the cops,she said she is the boss if she don't like people she kicked out of the store,I'm not recommend...
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#1174297 Review #1174297 is a subjective opinion of poster.
Reason of review
Poor customer service

Famous Footwear - Shoes

I had bad experiences in Paso Robles famous footwear store,her name is Crystal she said she ie manager and very rude,she argued with me and opened {{REDACTED}},i won't recommend to anyone shop in this store
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#1174266 Review #1174266 is a subjective opinion of poster.
Reason of review
Poor customer service

Famous Footwear - Yuba City California management

4.2
Details
I saw two members of your staff a smaller Mexican lady yelling at another woman working at the store. The one yelling was saying how worthless she was it is how your management team talks to their staff on the floor I hope no one ever shops at your store again. The lady being yelled at had her hand wrapped up and had some type of obvious injury
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Review
#1107828 Review #1107828 is a subjective opinion of poster.
Reason of review
Poor customer service
I love to shop online to find discounts and any kind of "goodies" for me or my kids. This site sometimes has good deals with "FREE" shipping, however it does not apply to AK & HI. Well guess where I live??? Hawaii. So for a couple of pairs of shoes, I would have to pay...
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Review
#962393 Review #962393 is a subjective opinion of poster.
Reason of review
Pricing issue