Latest review first
I purchased a pair, my daughter wore them for ONE day, 90% of time on carpet...she was in agony...they refused to take them back, because they were worn...how ELSE do you tell a shoe is defective but by wearing it!??? She HAD to wear them all day, it's all she...View full review
I purchased a pair of heels at a Famous Footwear for a cruise I'm going on in a few days. I wasn't really thrilled with them when I bought them, but they're simple and black and that's what I needed. Today, I found a pair I liked a lot better, and decided to return the...View full review
I attempted to return a pair of shoes in the box with the receipt that were purchased 1 week earlier. The employee informed me that store policy was to return shoes that could only be placed back on the shelf for re-sale. I explained to him that the shoes had been...View full review
POOR SERVICE! ORDERED TWO ITEMS FOR MY GIRLS FOR A TRIP. 2 WEEKS PASS AND NOTHING CALLED CUSTOMER SERVICE AND THEY STATE THAT THERE WAS A DELAY. I WAN NEVER NOTIFIED AND THEIR TRACKING DOESN'T EVEN SHOW THAT IT HAS LEFT THE WAREHOUSE! SERVICE REP PRETTY MUCH SAID...View full review
When I tried to return a pair of shoes I was told if shoes were worn outside they could not return them. They could only return them if they were only worn while on carpet. They would only give a store credit. I wore these shoes for 4hours. I walked from my car to the...View full review
This is just a notification of an inconsistent practice for Famous Footwear stores and its website. Although the original price of shoes is the same for all colors of those shoes, when those shoes go on sale or clearance the black costs twice as much as any of the...View full review
Thank You for Your Reply!
Thank You for Your Reply! We are processing your message.
Thank You for Your Submission
Your comment is successfully posted.
Do you have something to say about Famous Footwear? What happened? What can we help you with?