Filter by rating
filters
State:
Show
City:
Show
Product:
Show
I purchased a pair, my daughter wore them for ONE day, 90% of time on carpet...she was in agony...they refused to take them back, because they were worn...how ELSE do you tell a shoe is defective but by wearing it!??? She HAD to wear them all day, it's all she...
View full review
Review
#364627 Review #364627 is a subjective opinion of poster.
Loss
$60
I purchased a pair of heels at a Famous Footwear for a cruise I'm going on in a few days. I wasn't really thrilled with them when I bought them, but they're simple and black and that's what I needed. Today, I found a pair I liked a lot better, and decided to return the...
View full review
Review
#357296 Review #357296 is a subjective opinion of poster.
Loss
$35
I attempted to return a pair of shoes in the box with the receipt that were purchased 1 week earlier. The employee informed me that store policy was to return shoes that could only be placed back on the shelf for re-sale. I explained to him that the shoes had been...
View full review
6 comments
Anonymous
#740021

Payless; Nordstrom; their return policies are better. No more Famous Footwear for me! Thank goodness for Payless!

Review
#299032 Review #299032 is a subjective opinion of poster.
POOR SERVICE! ORDERED TWO ITEMS FOR MY GIRLS FOR A TRIP. 2 WEEKS PASS AND NOTHING CALLED CUSTOMER SERVICE AND THEY STATE THAT THERE WAS A DELAY. I WAN NEVER NOTIFIED AND THEIR TRACKING DOESN'T EVEN SHOW THAT IT HAS LEFT THE WAREHOUSE! SERVICE REP PRETTY MUCH SAID...
View full review
2 comments
Anonymous
#468836

READ NAME

Review
#210828 Review #210828 is a subjective opinion of poster.
When I tried to return a pair of shoes I was told if shoes were worn outside they could not return them. They could only return them if they were only worn while on carpet. They would only give a store credit. I wore these shoes for 4hours. I walked from my car to the...
View full review
9 comments
Anonymous
#1335690

Same here. The girl measured my foot and picked the size based on that. The shoes at so tight they tore up my heels. I wore these 1 time and I am out $80 because they will not...

Review
#188599 Review #188599 is a subjective opinion of poster.
This is just a notification of an inconsistent practice for Famous Footwear stores and its website. Although the original price of shoes is the same for all colors of those shoes, when those shoes go on sale or clearance the black costs twice as much as any of the...
View full review
5 comments
Anonymous
#1353531

This is the reason people shop at stores like Nordstroms that actually care about their customers and how their shoes fit even when they leave the store! Why do you think they...

Review
#168202 Review #168202 is a subjective opinion of poster.