Filter by rating
filters
State:
Show
City:
Show
Product:
Show
I'm African American and today me and my auntie and cousin was finishing our kids school shopping We buy what we need..I get 6 pair of nike socks which after going to the car realized that I will get janother blue pair when I returned back in the syore the worker ask...
View full review
1 comment
Anonymous
#1024170

That's nothing in Windsor CT they treated me and my kids like criminals by the manager.

Review
#519602 Review #519602 is a subjective opinion of poster.
ROCKWALL CROSSING: I just spent almost $100 at one of the stores only to be treated like complete garbage from the moment I walked in. I just kept trying to brush it off and not let the rude employees get to me..NO ONE acted like they wanted to help me.. NO ONE greeted...
View full review
2 comments
Anonymous
#1451627

You both sound like spoiled brats. ‘My day was ruined because I wanted to spend my money and be treated like a queen at the same... huh.... First Lady story doesn’t make sense...

Review
#516635 Review #516635 is a subjective opinion of poster.
I have been a customer of yours for over 12 years. I have purchased my work boots exclusively at your store. Also other shoes and accessories . My son purchased a pair work boots from your store as a Christmas gift for me last December. When I wore these for the first...
View full review
1 comment
Anonymous
#888120

If it's been past the 30 days the system won't let a return go through. It says on the receipt that is has to be within 30 days so that's technically not the store's fault. Yo...

Review
#491484 Review #491484 is a subjective opinion of poster.
Loss
$1
I put my purchase on the counter and said hello. Jared (Destiny Mall,Syracuse, NY) said, "Did you hear about our coupon special?" I said "No, I'm not interested" He said "I didn't ask if you were interested!" My jaw dropped. He threw my credit card on the counter...
View full review
Review
#444407 Review #444407 is a subjective opinion of poster.
My husband has plantar fasciitis and his feet are in a lot of pain, the employees at the Tualatin, Oregon store are not well educated on the comfort of the shoes Famous Footwear sells, and what is good for certain kinds of foot issues, like flat feet. They just want to...
View full review
1 comment
Anonymous
#862167

I am happy to hear they don't allow people to wear shoes and return them. If they did allow that and tried to resell the shoe I would not be shopping there. I don't want to ...

Review
#442236 Review #442236 is a subjective opinion of poster.
Tags
  • poor return policy
On July 18, 2013, I purchased four (4) pair of shoes from Famous Footwear. To date, I received only one pair. I went on site to track the others and to my amazement, the tracking information showed delivery. I contacted Customer Service, spoke with Caroline...
View full review
1 comment
Anonymous
#725166

Carolyn is a poor excuse for a Customer Service supervisor. I have been waiting 17 days for an in-store purchase that was suppose to be delivered within 10 days. When I wante...

Review
#434328 Review #434328 is a subjective opinion of poster.
Loss
$120
I purchased a pair of Fergalicious black leather heels and in 3 months the heel wore off of the shoe and the metal showed. I went into the Famous Footwear store and the manager said since it was pass the 30 days there is nothing they could do but that I could call...
View full review
Review
#433907 Review #433907 is a subjective opinion of poster.
Loss
$135
In all my days, i have never had a simple pair of shoes come apart at the seems only 6 weeks after purchase. And this horrible company refused to accept the shoes for a refund, or exchange. i did have a dated receipt when the return was refused, and even called the...
View full review
3 comments
Anonymous
#1451630

They have other consumers who love to shop with them so they get their bills paid regardless of your petty speech. You don’t pay all the bills. {{Redacted}}

Review
#432915 Review #432915 is a subjective opinion of poster.
Loss
$60
Tags
  • new balance footwear shoes
On April 5th, 2013 @ approx. 11am I had the displeasure of meeting the store manager at your Glendale, Arizona store at 6800 N. 95th Ave. The reason for my visit was to return a pair of men’s Docker dress shoes that I had purchased on 01/23/2013 that the sole was...
View full review
Review
#412977 Review #412977 is a subjective opinion of poster.
Loss
$55
Famous Footwear - Mean, rude, awful employee
In less than an hour I came back to return shoes I have purchased. The employee not only refused to get them back, she was rude and mean. She told me pointing on the recite: "Read if you know to read!?" I asked her to talk to a manager, she said she was a manager....
View full review
1 comment
Anonymous
#719947

They do have the right to deny returns and exchanges with or without a receipt .... Their word against yours!

Review
#408034 Review #408034 is a subjective opinion of poster.