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2.0
Details
I was in the Porter Ranch store in LA. I was having a hard time even getting to the store because of recent knee surgery. I was looking at some shoes in the isle and accidentally knocked over a little plastic sign. The man of east Indian descent, which may be manager,...
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Review
#697603 Review #697603 is a subjective opinion of poster.
Reason of review
Poor customer service

Famous Footwear - Review about Shoes from Philadelphia, Pennsylvania

1.0
Details
I am in the process of trying to buy some bridesmaids shoes. Famous footwear was the only place that carried the shoe I wanted in the right color. I have had to place the order with them four times now because they keep cancelling my order. I am beyond frustrated. I do not recommend anyone to buy from famous footwear.
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Review
#688031 Review #688031 is a subjective opinion of poster.
Reason of review
Order processing issue

Nike Shoes Review

1.6
Details
I bought running nike shoes less than 3 months ago for $90 and very disappointed to say the least. The seam is tearing away from the sole of the shoe. Please tell me what you are going to do to make this right.
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Review
#676023 Review #676023 is a subjective opinion of poster.
Reason of review
Bad quality

Sneakers Review

1.0
Details
Purchased 2 pair of sneakers in the $60 range both defective in under 2 weeks and one month. Refused to refund me.
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Review
#662954 Review #662954 is a subjective opinion of poster.
Reason of review
Damaged or defective
Purchased Nike hi tops for son, just over a month a large tear appeared in the front of the toe area, I returned them(a receipt is in the computer as I paid credit), they said if it was 30 days or less I could return them. I bought another pair of Nike sneakers for...
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1 comment
Anonymous
#1138200

He should have damaged them out. That's one of the options that they give you when doing a return. the store even gets the credit still when we damage shoes out. I'm sorry!

Review
#647370 Review #647370 is a subjective opinion of poster.
Cons
  • Return policy stinks
Reason of review
Damaged or defective
Loss
$124
Preferred solution
Full refund
Tags
  • staff associate
  • poor return policy
I went to my local famous footwear store and they did not have the size I wanted in the style that I wanted. So I was told the store could order it for me. Only to discover they could not. I was told to go home an order it online. I found the style and size on the...
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1 comment
RigidEel230
#1598300

This took place in Moorpark, CA. They did not contact me.

Review
#614042 Review #614042 is a subjective opinion of poster.
Reason of review
Poor customer service
Loss
$50
Preferred solution
Price reduction

Positive Experience Review

I would like to make a Good complaint... I was shopping at the Trumbull CT store and I must say tonight I enjoyed the experience being a first time shopper! Quadeace was VERY GREAT, she helped me with my sizes for my children & myself! I am pleased to say I will come back! Thanks for the help!! :)
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Review
#551312 Review #551312 is a subjective opinion of poster.

Shoes Review

Bought a pair of shoes and in the three weeks if having my Nike shoes the top has tipped faulty pair of shoes. I hv a desk job so I know it wasn't caused by me or my work.
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Review
#539740 Review #539740 is a subjective opinion of poster.

Famous Footwear - Credit Card Charge Review from Chicago, Illinois

My credit card was charged 5 times for the same order and a hold was placed on my credit card because of the problem with your website. So because of this I was unable to purchase school clothes and school supplies that I had shopped for over an hour for because my credit card was denied because of the hold because of your mistake. I make alot of purchases at your company and I have never dealt with such a big mistake and when I called about this it was like oh no big deal.. it is a big deal !!!
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Review
#524028 Review #524028 is a subjective opinion of poster.
I ordered shoes that never arrived. When I contacted Famous Footwear they refused to do anything for at least 10 business days, well after the time I needed the shoes. The shipping company (USPS). Has been helpful but it has been awful dealing with Famous Footwear. ...
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Review
#521724 Review #521724 is a subjective opinion of poster.
Loss
$70